Refund Policy

During Tasweeqy's launch promotion, approved Standard freelancer and agency listings may receive the first year free after approval. This launch promotion applies only to Standard plans, only while available, and may be changed, paused, or ended for future approvals.

After any approved promotional free period ends, Standard plans renew annually unless canceled. Standard renewal pricing is $9.99 per month billed annually for freelancers and $19.99 per month billed annually for agencies.

Premium plans are paid from activation, billed annually in advance, and include Featured profile status while the Premium plan remains active. Premium plans are not eligible for the Standard launch promotion.

Cancellation prevents the next renewal. Unless this Refund Policy says otherwise, cancellation does not automatically refund the current paid annual term.

A subscription may remain active until the end of the paid term unless suspended under the Terms or restricted because of payment, compliance, or platform safety issues.

Verification review may require a manually issued processing-fee invoice. This fee covers administrative review time and does not guarantee approval of a verification badge.

Verification processing fees are generally non-refundable once review work has started, unless the charge was duplicated, made in error, or required to be refunded by mandatory law.

If verification is rejected, Tasweeqy may provide a reason and may allow resubmission after the issue is resolved.

Premium subscriptions are billed annually from activation and include Featured profile status while the Premium plan remains active. Premium status does not guarantee a specific ranking, traffic amount, contact volume, or conversion result.

If you move from Standard to Premium, the Premium paid term starts from the Premium activation date unless Tasweeqy confirms otherwise in writing. The Standard launch promotion does not transfer into a Premium paid term.

Sponsored placement may require a manually issued invoice before activation or scheduling. If a paid sponsored request is rejected before any placement begins, Tasweeqy may refund, credit, or allow correction and resubmission depending on the reason for rejection.

If sponsored placement has already started or the placement period has been reserved, refunds are generally not available except for billing error, duplicate charge, or a platform-caused failure.

Tasweeqy may offer a partial refund, account credit, extension, or alternative remedy at its discretion where a full refund is not required but a fair adjustment is appropriate.

Refunds are normally returned to the original payment method. Processing times may depend on the payment provider, bank, card network, and currency conversion rules.

Contact support@tasweeqy.com with your account email, subscriber name, plan type, payment date, invoice or transaction reference, and reason for the refund request.

We may ask for additional information to verify the account, payment, cancellation request, technical issue, or listing status.

Approved refunds are normally submitted for processing within 10 business days, though bank or payment provider timelines may vary.

Before filing a chargeback, please contact support@tasweeqy.com so we can review the charge and attempt to resolve the issue.

If a chargeback or payment dispute is opened, Tasweeqy may suspend subscription access, listing visibility, manual request review, or renewal processing while the dispute is reviewed.

Nothing in this policy limits rights that cannot be waived under applicable consumer protection laws.

If a mandatory law gives you a stronger refund, repair, repeat-service, cancellation, or dispute right, that mandatory rule will apply.